Customer Care

Many Promise. We Deliver.

Tanya Smythe
Tanya Smythe
VP Welbourne Realty Sales

Duke Homes is committed to customer satisfaction. We go the extra mile for you, ensuring that all facets of your new-home experience meet the expectations of Duke Homes and you, our valued customer.

Duke Homes stands by a rigorous standard of customer satisfaction practices that are closely monitored throughout the building process. We have achieved extraordinary homeowner loyalty with outstanding warranty service. The problem-solving policy at Duke Homes involves making great effort to resolve homeowner concerns easily, efficiently and effectively. It is our goal to resolve all warranty issues on a timely basis.